| Service |
Price |
| Setup and Optimization |
|
| New PC SetupWe will come to your home, hook up your PC, and verify that it's working as it should be. Includes installation of up to 1 software suite. |
$75 |
| New PC Setup with Data MigrationWe will come to your home, hook up your PC, and verify that it's working as it should be. Then we'll transfer all your documents, bookmarks, and emails from your old PC to your new one. |
$129 |
| PC Checkup and OptimizationIs your computer running slower than it should be? We can help by removing unnecessary software, eliminating start-up items, cleaning up temporary files and cookies, repairing the system registry. |
$79 |
| Operating System InstallWant to start fresh? We can reinstall Windows or OS X and all the proper drivers to make your computer run smoothly again. Includes migration of up to 2 email accounts. |
$129 |
| Operating System Install with Full Data BackupWant to start fresh? We can reinstall Windows or OS X and all the proper drivers to make your computer run smoothly again. We'll also create a full backup of your working, clean computer and schedule automatic future backups so you'll always have a recent backup of your hard drive. |
$129 + 70% of physical backup |
| Miscellaneous Technology Troubleshooting (up to 2 hrs)Have an array of miscellaneous problems, like figuring out your remote control, or getting an error message to go away? This package is for you. You'll have up to 2 hours to have us help you with whatever random problems you're having. We recommend coming up with a big list of whatever you can think of and emailing it to us beforehand so we can make the best use of our time together. |
$79 |
| Security and PreventionWant to prevent future virus infections and secure your computer from intruders? We will load antivirus, antispyware, antimalware, and firewall applications on your computer and ensure that your computer is protected from the latest threats. |
$79 |
Security and Performance Upgrade w/ trainingWant to prevent future virus infections and secure your computer from intruders? We will load antivirus, antispyware, antimalware, and firewall applications on your computer and ensure that your computer is protected from the latest threats, and train you on internet safety "best practices" to drastically minimize the odds of being infected. |
$99 |
| Hardware Diagnostic (can be applied towards repair)Computer won't boot up, or crashes soon after? We'll run a series of diagnostics to narrow down the possibile causes. If you end up having us do the repairs, the diagnostic fee will count towards that service. |
$39 |
| Hardware Repair (does not include parts)After performing our Hardware Diagnostic service, we'll order and install whatever new hardware is necessary to remedy the problem. Hardware costs not included. |
$99 |
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|
| Operating System Repair (Corrupted Windows or Virus Infection) |
|
| Diagnostic (can be applied towards repair)We'll verify that there's a problem and suggest a solution, which will be either a repair (virus removal, system file restoration, etc) or an Operating System Reinstall. If we perform the repair or reinstall, the diagnostic fee counts towards that. |
$35 |
| Diagnostic+RepairWe'll fix the problem by removing any infections or refreshing system files. |
$119 |
| Diagnostic+Repair+PreventionWe'll fix the problem by removing any infections or refreshing system files. Also includes the Security and Performance Upgrade, allowing you to proactively minimize the odds of a future infection. |
$149 |
| Diagnostic+Repair+BackupWe'll fix the problem by removing any infections or refreshing system files. Also includes a hard drive backup package at a discount, allowing you the peace of mind of having a clean backup to restore from at a later date if necessary |
$119 + 70% of physical backup |
| Diagnostic+Repair+Prevention+BackupWe'll fix the problem by removing any infections or refreshing system files. Also includes the Security and Performance Upgrade, allowing you to proactively minimize the odds of a future infection, as well as a discounted Hard Drive Backup package, allowing you the peace of mind of having a clean backup to restore from at a later date if necessary |
$149 + 70% of physical backup |
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|
| Data Backup and Recovery |
|
| Online data backup setup (10GB)We'll set you up with our online backup service, which automatically backs up your important files to a safe, encrypted server (as often as every hour). All you'll have to do is help us pick which folders need to be backed up, and you'll never have to worry about your files again. |
$29 setup, $15/month |
| Online data backup storage upgradeNeed more than 10GB? We'll bill you based on exactly how many extra gigabytes you use. |
$0.75/GB/month |
| Data Backup (automated, includes 8GB drive)We'll backup your important files to a thumb drive and show you how to automate this process in the future. Optional: Encrypt your thumbdrive so if you lose it, your data is safely password-protected. |
$79 |
| Data Backup (automated, includes 80GB drive)We'll backup your whole computer to an 80GB external hard drive and schedule automatic backups for the future, so you always have a recent backup you can restore from if something goes wrong with your computer. |
$159 |
| Data Backup (automated, includes 160GB drive)We'll backup your whole computer to a 160GB external hard drive and schedule automatic backups for the future, so you always have a recent backup you can restore from if something goes wrong with your computer. |
$189 |
| Data Backup (automated, includes 320GB drive)We'll backup your whole computer to a 320GB external hard drive and schedule automatic backups for the future, so you always have a recent backup you can restore from if something goes wrong with your computer. |
$239 |
| Data Backup (automated, includes 500GB drive)We'll backup your whole computer to a 500GB external hard drive and schedule automatic backups for the future, so you always have a recent backup you can restore from if something goes wrong with your computer. |
$279 |
| Data Backup (automated, includes 1000GB drive)We'll backup your whole computer to a 1000GB external hard drive and schedule automatic backups for the future, so you always have a recent backup you can restore from if something goes wrong with your computer. | $329 |
| Data Migration (from old/broken PC to new one)we'll transfer all your documents, bookmarks, and emails from your old PC to your new one. |
$79 |
| Data Recovery (from bad hard drive)We'll recover as many files as possible from a damaged hard drive and deliver them to you. Sometimes, even files on a newly formatted hard drive or files that have been overwritten can be recovered. Each case is different though, and we can make no guarantees about the extent of the data that can be recovered. |
$179 |
| Restore From BackupIf you already have a full backup of your hard drive, we'll help you restore your computer to that state. |
$79 |
| Deleted File RecoveryAccidentally delete a folder? We may be able to help you recover them. This service can also be performed remotely if you need help NOW. |
$79 |
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|
| Networking |
|
| Network TroubleshootingNetwork not behaving as it should? We can help, whether it's getting your wifi up and running again or adjusting your security settings. |
$79 |
| Wireless Internet SetupWe can help free you from the chains of wired internet access, allowing you to access the internet from anywhere in your home. We'll even help you connect up to three wireless devices. (If you have an especially large home, call us for more details.) |
$79 |
| Advanced NetworkingWe can help with your advanced needs too, like setting up folder or printer sharing between computers in your household. |
$109 |
| |
|
| Installation and Setup |
|
| Hardware Upgrade (parts not included)We can install for you a new video card, sound card, or internal drive in your PC. |
$69 |
| Memory Upgrade (parts not included)We can install new memory for you to make your computer run faster. |
$49 |
| USB/Firewire Device InstallationWe can install your camera, printer, scanner, or other peripheral device and ensure that it is working properly. |
$49 |
| Add'l Device InstallIf we install more than one device on the same visit, we'll charge $19 for each device after the first one. |
$19 |
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|
| Training |
|
| 1-on-1 Training, 1 hrOur experts can instruct you in basic computing, Microsoft Office, Adobe Photoshop, and a variety of other applications. |
$45 |
| 1-on-1 Training, 2 hrs (save 6%)Our experts can instruct you in basic computing, Microsoft Office, Adobe Photoshop, and a variety of other applications. Sessions can last 1 or 2 hours. |
$85 |
| 1-on-1 Training, 5 hrs (save 12%)Our experts can instruct you in basic computing, Microsoft Office, Adobe Photoshop, and a variety of other applications. Sessions can last 1 or 2 hours. |
$199 |
| 1-on-1 Training, 10 hrs (save 22%)Our experts can instruct you in basic computing, Microsoft Office, Adobe Photoshop, and a variety of other applications. Sessions can last 1 or 2 hours. |
$349 |
| 1-on-1 Training, 20 hrs (save 33%)Our experts can instruct you in basic computing, Microsoft Office, Adobe Photoshop, and a variety of other applications. Sessions can last 1 or 2 hours. |
$599 |
| Extra 1/2 hourAre you in the groove and want to add 30 minutes to an existing session? We can do that, if your instructor's schedule permits. |
$19 |
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